Over recent years, hosted VoIP PBX became a synonym for highly reliable business phone service that greatly expands the capabilities and lowers costs of traditional phone lines. However, organizations have to carefully investigate the technology offered by a VoIP provider and understand the fundamentals of the underlying infrastructure in order to implement a solution that guarantees optimal system performance and stability. Impeccable call quality, five-nines availability, all those widely promoted benefits of VoIP that ensure uninterrupted business communications can only be guaranteed with a properly architected hosted VoIP PBX service.
Despite the advances in VoIP technologies, a large majority of VoIP services are poorly designed and thus exposed to a number of problems that can hamper the full exploitation of VoIP capabilities. Frequent call dropping and service downtime due to unexpected system failures are just a couple of the problems that can negatively impact your business VoIP service. How can you ensure that your business voice communications won’t suffer during unforeseen events, such as power outages and natural and man-made disasters? At the core of every reliable VoIP service is a well architected VoIP platform that ensures the delivery of next generation business phone service with redundancy to maximize up-time for your business.
It is still fairly common that we hear of VoIP service failures that can cost organizations a ton of money and lost business. With Aitonic, we made sure to offer our clients highest availability through a robust platform, highly secure top tier data centers and multi-continent back-up. We are unique in having our service based in data centers both in the U.S. and in Europe. Aitonic is not dependent on any single location, so our clients can be confident that their VoIP phone service will continue in the unlikely event of manmade or natural disasters. If a server in the main facility fails for any reason, the alternative location is used to restore services allowing for continued operations and minimizing any potential downtime. The multi-continent VoIP infrastructure of Aitonic gives our customers assurance that their phone systems remain operational and unaffected.
The Aitonic platform with its fully secure, multi-tenant mesh architecture enables us to pass IT infrastructure savings onto our clients through efficient and secure resource sharing of servers and storage. Other VoIP offerings have compromised security in multi-tenant environments, jeopardizing their clients’ security.
Organizations demand reliable and secure business communications. Widely publicized data breaches within shared cloud environments have made them wary of the idea of multi-tenant VoIP. Our architects and engineers have worked hard to eliminate potential security vulnerabilities. This makes our clients feel confident and secure about sharing their data in a multi-tenant environment. Aitonic’s multi-tenant architecture allows us to host hundreds of accounts on one set of servers, which requires a watertight design to prevent data leaks between accounts.
Through the Integrity Scalability™ of Aitonic we are able to ensure maximum data integrity and security in a multi-tenant environment. Client account information is stored in thoroughly separated and well protected databases that cannot have exposure. This contrasts with other platforms, including some leading names, where were we have heard of data leaks between accounts. We also utilize mesh architecture to share resources in a way so that the mesh has well separated channels for each account. Simply put, other approaches have cut corners when compared with our more thorough approach. Clients won’t know it until they get a bizarre call or voice mail, or show a caller ID, for an unrelated entity. And it may be the tip of the iceberg as entire call databases are exposed.
We invite you to try Aitonic hosted VoIP PBX service for yourself with our 30-Day Satisfaction Guarantee, at no risk, even without disturbing your current phones.
About The Author:
Clay A. Bullwinkel is Chief Executive Officer of Aiton Caldwell, Inc., which nationwide provides Aitonic, a hosted VoIP PBX business phone service. Since 2003 in Europe Aiton Caldwell S.A. serves 750,000 end points including 15,000 businesses. Mr. Bullwinkel previously held management positions with 3Com and Hewlett Packard, and has his B.A. and M.B.A. from Stanford University.
